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Contact us

We’re always here to help. If you’re a PUD customer, please use the phone numbers or form below.

Have a more specific question? Jump to our full directory >


Residential customers

425-783-1000
Hours: weekdays, 8 am – 5:30 pm

1-877-783-1000
Toll-free: Western Washington & outside Everett

Business customers

425-783-1012
Hours: weekdays, 8 am – 5 pm

Please note, our busiest days are the 1st, 15th, and last two days of the month. On those days, the best times to call are 9 am–11:30 am and 1:30 pm–4 pm.


PUD offices

Our community offices are located in Everett (headquarters), Arlington, Lynnwood, Monroe, Snohomish and Stanwood. Click on the PUD logos in the map below to find details about office locations. Please note, due to the COVID-19 pandemic, PUD Headquarters and all community offices are temporarily closed but you can drop payments in the drop boxes at each location. Please call 425-783-1000 with any questions.


Please use this form for non-urgent questions and requests. We’ll get back to you within three business days.

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