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Accessibility

Notice Under the American with Disabilities Act

In accordance with the requirements of Title II of the American with Disabilities Act of 1990 (“ADA”), Public Utility District No. 1 of Snohomish County (“PUD”) will not discriminate against qualified individuals with disabilities on the basis of disability with regard to the PUD’s services, programs, or activities.

Effective Communication

The PUD will generally, upon request, provide appropriate aids and services leading to effective communication for qualified person with disabilities so they can participate equally in PUD programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The PUD will make reasonable accommodations to policies and programs to ensure that qualified persons with disabilities have an equal opportunity to enjoy PUD programs, services, and activities.

A person wanting to request auxiliary aid or service for effective communication, or modification of policies or procedures to participate in a program, service, or activity, should complete the online Request for ADA Accommodation. If you have questions about requesting an appropriate aid or service, or about a possible modification, contact the ADA Coordinator.

The PUD will not place a surcharge on an individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policies or programs.

Please note the ADA does not require the PUD to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

ADA Complaints

In the event of a complaint that a program, service, or activity of the PUD is not accessible to a person with a disability, please review the ADA Complaint Process.

ADA Coordinator

Questions about this ADA compliance and accommodation policy should be directed to the PUD ADA Coordinator at:

Chris Anderson
ADA Coordinator
Public Utility District No. 1 of Snohomish County
PO Box 1107
Everett, WA 98206-1107
ADACoordinator@snopud.com
425-783-8330

Alternative formats and language translations for this web page are available on request to: [INSERT EMAIL ADDRESS] or [INSERT TELEPHONE NUMBER].