News & Media
Get the latest news about the PUD from our media experts.
For media inquiries, contact the PUD Communications team during business hours at 425-783-8411. For urgent media inquiries outside of business hours, call our 24/7 media line at 425-386-7775.
We’re here to help reporters get the information they need, whether that’s conservation tips, outage updates or information about our innovative projects.
Please note these numbers are for media only. Customers needing assistance can call 425-783-1000 during regular business hours.
Important safety information
Please do not approach PUD crews at work
On a deadline? Page the on-call PUD spokesperson at 425-386-7775.
Always assume a fallen wire is energized
Stay at least 30 feet away.
Outage information
Our outage map reports and tracks progress on all known power outages.
In extreme weather or significant outage events, the PUD’s facebook and X feeds will also share updates.
NOTE: a customer’s estimated time of restoration (ETR) may change based on an outage’s extent and complexity. In widespread outage events, ETRs may be unavailable if damage is significant.
The PUD works 24/7 during storms. In the event of widespread outages, restoration efforts are prioritized as follows:
- Hospitals, schools, airports and other critical business operations
- Large outages impacting entire neighborhoods
- Smaller outages impacting a few homes
- Street lights
Media Team
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Erica Keene, Media and Public Relations Liaison
Erica has worked in the Communications Department since 2025. Prior to the PUD, Erica was a Wildfire Communications Specialist with the USDA Forest Service. |
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Aaron Swaney, Communications & Marketing Manager
Aaron has worked in the PUD’s Communications department since 2015. Prior to the PUD, Aaron was a reporter and editor at The Daily Herald in Everett, WA. |
Featured Topics:
- Connect Up program
- Arlington Microgrid & Clean Energy Center
- Jackson Hydroelectric Project
- Spada Lake Reservoir recreational sites
- Upcoming major projects
- Integrated Resource Plan
- Financial reports
- Current (customer bi-annual magazine)
- Wire (customer monthly newsletter)





