Peak Assist Program

Peak Assist enrollment begins October 1, 2026, with the program launching January 1, 2027. The time between enrollment and launch allows us to enroll participants, prepare our systems, and get everything in place for a smooth start. Participants will receive a message at the beginning of the year letting them know the program has officially begun.

Each month, just a few hours of focused conservation can have the biggest impact for equipment reliability and cost of service. By combining efforts around peak assist events, small actions can lead to lower costs for our electric infrastructure and keep our rates low.

It’s simple! Just sign up via the Peak Assist tile in your free MySnoPUD account.

• Look for this icon on the dashboard:

• Follow the prompts to sign up.
• Be sure to specify how you would like to receive event notices – this is vital if you’d like to participate in the eight monthly $50 drawings and twenty-five annual $200 drawings.

Don’t yet have a MySnoPUD account? Click here to learn more about MySnoPUD and sign up.

It’s simple! Just sign up via the Peak Assist tile on MySnoPUD. Look for this icon on the dashboard:

• Follow the prompts to sign up. Be sure to specify how you would like to receive event notices.
• Watch for the first event. You need not participate in order to receive the $25 bill credit, but you’ll need to complete and submit the post-event survey received via your notification method of choice.
• When the credit is applied, it will be reflected on your bill.

Customers can earn entries into the monthly and annual drawings by submitting a survey following each event. Winners will be notified via the email address used to enroll in Peak Assist. Complete details and drawing dates are available in the rules.

No. While we encourage event participation to help us conserve energy during times of peak demand on the grid, we understand circumstances do not always allow customers to reduce energy consumption. If you are not able to participate during an event, we still encourage you to complete a post-event survey, which will provide us valuable information for the program. Post-event surveys are key to receiving your initial enrollment bill credit and earning entries into bill credit drawings.

You’ll receive advance notice before all events – here are suggested steps you can take before and during the event to significantly reduce your energy use.

Shift Heavy Chores and Cooking

• Do laundry before or after the event: Wash and dry clothes or run the dishwasher before the conservation window begins or after.
• Change cooking plans: Prepare meals ahead of time or use a microwave or toaster oven instead of a large electric stove or oven.
• Avoid hot water tasks: Wash dishes and take showers before or after the targeted time frame to reduce hot water tank cycling.

Pre-position Climate and Devices

• Pre-cool or pre-heat: Adjust your thermostat a few degrees cooler (in summer) or warmer (in winter) before the energy event starts so your HVAC system can coast during the critical window.
• Charge everything: Fully charge your phones, laptops, and backup power banks ahead of time.
• Delay vehicle charging: Postpone charging your electric vehicle until late at night or after the high-demand period passes.

Manage your Environment

• Close window coverings: Shut your blinds and curtains tightly to block out sunlight and keep inside temperatures stable.
• Unplug standby power: Turn off power strips and unplug small electronics or chargers that draw passive power.
• Turn off extra lights: Keep only the lights you strictly need switched on.

From 2021 to 2024, the PUD and participating customers worked together to test three energy-saving partnership programs. Customer involvement in the Flex Energy programs helped the PUD evaluate program effectiveness, understand practical considerations, and measure results. Learn more about these programs here.