The PUD Owner Agent Agreement has moved to our free portal, MySnoPUD. Emailed and faxed applications are no longer accepted.
Resources for property managers
This program allows property owner/managers to submit Applications for Service for their tenants online. You must be an owner/manager of a property in the PUD’s service area (Snohomish County and Camano Island) and have ALL of the following:
- An active Owner Agent Agreement with the PUD
- The service address, unit number and start date
- Your resident’s information, including:
- Legal first name, last name, middle initial
- Date of birth
- Contact information (phone number and email address)
- Valid social security number (SSN)
- Driver’s licence #
- Service address and 5-digit zip code
If any of the above cannot be provided, the resident will need to call 425-783-1000 (weekdays, 8 am to 5:30 pm) to set up service. Questions about Owner Agent Agreements or the Owner/Agent process should be directed to 425-783-1012, weekdays, 8 am to 5 pm.
Click here to go to MySnoPUD >
Please note: if you have not yet set up your free MySnoPUD account, you will need your account number
MySnoPUD is Easy to Use!
Watch the quick tutorial below for a sneak peek.
Frequently asked questions
Who can use this online application program?
Apartment owner/managers of properties within Snohomish County PUD’s service area who have an active Owner Agent Agreement with the PUD may submit applications for service through this program. You must have a valid email address for notification purposes.
How do I log in?
- Log in through your MySnoPUD account
- Don’t have a MySnoPUD account? They are free and offer many benefits – click here to learn more.
Why does the PUD application request a Social Security Number?
Sections 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003 (“FACT Act”) require each financial institution and creditor to implement a written Identify Theft Prevention Program to prevent, detect and mitigate identify theft in connection with covered accounts. The PUD uses Social Security Numbers (SSN) to validate the identity of customers who open accounts online, by fax or over the telephone. Customer SSNs are maintained in a secure environment. Customers wishing to use other government-issued photo identification are welcome to apply for service in person at a local PUD office.
Who do I call if I have questions/problems/comments or power is off to the unit?
Please call 425-783-1012, weekdays, 8 am to 5 pm (closed holidays).
Can I use this program to close a tenant’s account?
In order to close a tenant’s current account, the Owner/Agent must sign into MySnoPUD to process a move in establishing service under the Owner Agent Agreement. To close a tenant’s previous account, the tenant will either need to submit a request to stop service through their individual MySnoPUD account, or call Customer Service at 425-783-1000, Monday through Friday, except holidays, 8 am to 5:30 pm.