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Connect Up: Your Privacy

The PUD takes seriously its responsibility to keep customers’ personal and sensitive information safe. The PUD’s Data Privacy and Cybersecurity programs work closely throughout the data lifecycle and commit to safeguarding your information by:

  • Using privacy and security best practices
  • Delivering robust privacy and security training; and
  • Ensuring compliance with existing regulations and policies.

Meter data will be transmitted from the meter to the PUD using data encryption over a secure network. Personal Identifiable Information (name, address and account number) is not stored in the meter and will not be transmitted over the meter network. For more on data security and customer privacy, click here.