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Special Savings Opportunities

We’re receiving questions about our Home Electrification and Appliance Rebates (HEAR) program, which will distribute free energy-efficient appliances to eligible customers. Please check this page for updates and find more information in the FAQs below.


Nov 14, 2024

Instructions for appliance shopping and installation were sent to the first groups of qualified HEAR recipients today. Those qualified for washer/dryers are being notified by letter, while Heat Pump Water Heater customers are receiving emails. If you receive notification, please act promptly. We will continue to notify customers as funds allow.

Oct. 7, 2024

We are beginning to process applications and put together the first batch of information packets for qualified HEAR recipients. As funds allow, we will continue to notify additional qualifying customers via email. Please check back on this page.

Sept. 24, 2024

Customers who qualified for HEAR program participation were sent an email notice of their acceptance into the program today. If you receive this notice, please complete it promptly. Funding is limited.

Sept. 12, 2024

The final bill credits associated with the Washington Families Clean Energy Credits Grant Program have been distributed to PUD customers.

Sept. 7, 2024

The survey to apply for a $200 bill credit has closed. The PUD is reviewing all applications that were received prior to the Sept. 6 deadline and will be applying the final round of bill credits as part of the Washington Families Clean Energy Credits Grant Program.

We will continue to apply credits through Sept. 15. If approved, you will receive notification and see the credit applied to your bill.

August 29, 2024

The survey to apply for a $200 bill credit will be closing at 11:59 pm on Friday, Sept. 6. Survey entries received after Sept. 6 will not be considered for a bill credit.

August 21, 2024

The second round of $200 bill credits through the Washington Families Clean Energy Credits Grant Program were distributed to 37,000 customers and applied to their accounts. Funds still remain for additional bill credits and must be released by Sept. 15.

August 8, 2024

Exciting news! The PUD has applied the first set of $200 bill credits through the Washington Families Clean Energy Credits Grant Program to nearly 30,000 customer accounts. This is the first distribution of funds.

July 1, 2024

The PUD was recently awarded $13.7 million in funding through the Washington Families Clean Energy Credits Grant Program. This money is dedicated to distributing one-time $200 bill credits to assist low- and moderate-income PUD customers.

This is the first round of funding through the Climate Commitment Act. The PUD is also developing a program that will distribute free energy-efficient appliances to qualifying customers. Watch this page for additional savings opportunities.


Climate commitment act (CCA) logo. The Climate Commitment Act logo is a symbol of the state's commitment to fighting climate change and pollution.This program is supported with funding from Washington’s Climate Commitment Act. The CCA supports Washington’s climate action efforts by putting cap-and-invest dollars to work reducing climate pollution, creating jobs and improving public health. Information about the CCA is available at www.climate.wa.gov.


HEAR Program FAQs

What is the HEAR program?

The PUD was awarded $5.3 million in funding as part of the state’s Department of Commerce Home Electrification and Appliance Rebates (HEAR) program. This program will distribute free energy-efficient appliances, including:

to qualifying customers. The details of this program, which is supported with funding from Washington’s Climate Commitment Act, are still under development.

What criteria was considered for selecting participants in the HEAR program?

Participants in the HEAR program were chosen from a list of qualifying customers based on a completed bill credits survey. From that list, customers were prioritized based on income level, energy burden, home ownership and other eligibility qualifications. Qualifying customers were notified via email on Sept. 24.

How will I be notified if I’m eligible for a free appliance?

Qualifying customers were notified via email on 9/17/24 and 10/2/24. Make sure to check all email folders for an email from Snohomish County PUD. IF funds remain after this first round, we will continue to notify additional qualifying customers via email.

Is it too late to be considered for the HEAR program?

The first set of invitations for the HEAR program were recently sent out to qualifying customers. If funds allow, we will continue to send invitations to qualifying customers at a later date. In order to be considered for the program, customers must fill out the Climate Commitment Act bill credit survey. Please click here (snopud.com/ccalist) and complete the survey.

CCA Program FAQs

Will this program impact my rates?

No. This program is funded entirely by money from the state’s Climate Commitment Act, including PUD administration costs.

How will I know if I qualify for a bill credit?

After collecting customers’ information, the PUD will determine customer eligibility based on their income or participation in an eligible program. Once eligibility is determined, the PUD will send a letter to each customer informing them of the bill credit or future program offerings.

Is there a deadline for qualifying?

Yes. The survey to apply for a $200 bill credit has closed. The PUD is currently reviewing all applications received prior to the Sept. 6 deadline and funds will be disbursed by Sept. 15, 2024.

Why does the survey ask for more information beyond my income level?

The bill credits are the first of several utility, state, and federal opportunities. Information from this survey will be used to determine eligibility for current and future offerings, so the more information you provide allows to consider you for other programs. We look forward to offering opportunities for no cost/low-cost energy efficiency in the near future and are hoping to use this survey to continue the conversation with qualifying customers.