Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

ADA Accessibility Statement

Snohomish County PUD is committed to making its website usable by all people, including those with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We strive to make our site an equal experience for everyone. 

We continue to monitor our site and make sure that all content provided is accessible to all visitors. In order to help us in this process, we have engaged The Bureau of Internet Accessibility (BoIA.org), an accessibility consulting company, to conduct a full accessibility audit consisting of both automated and manual testing of our website using BoIA’s A11Y platform which provides us with specific recommendations that will assist us in ensuring that our Web presence is in conformance with the WCAG 2.1 A/AA. 

Disclaimer

It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 A/AA guidelines over time. 

Live 24/7 Accessibility Support

If you are having any issues relating to assistive technology (including screen readers, keyboard access, or other issues relating to the accessibility of our website), we want to help you achieve what you came to do. A live agent is standing by, ready to take your toll-free call and help you resolve your issue together. Call (855) 980-5769 to talk now. 

If you prefer to provide feedback by email, please write to snopud@a11y.com and be sure to specify the webpage so we can look into making that page accessible for you. We greatly value your questions and comments.

Third Party Applications

While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Instagram, Pinterest, and YouTube to provide information about Snohomish County PUD.  Though individuals may have challenges with access to these particular sites, Snohomish County PUD does not control or remedy the way content is portrayed.