Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

PUD In The News

March 6, 2018

Continual Improvement Cost Savings - $9 million!

Throughout the PUD, employees have implemented numerous process improvements to create efficiencies and save money. Through these efforts, the utility saved nearly $9 million in 2017 on behalf of its customers. Here are a few examples:

  • Took advantage of an incentive discount program offered by U.S. Postal Service that provides rebates for business reply mail.
  • Retained less costly contracts for envelopes, turned to cheaper paper stock and reduced printer toner expenses.
  • Combined separate contracts for pole inspections and maintenance for a savings of nearly $800,000. 
  • Employed new fuse holders, instead of reclosers, in connection with underground transformers.
  • Configured handhelds in the PUD warehouse to scan order data rather than manual data entry.
  • Updated and modernized process of selling salvaged materials to increase revenue.
  • Installed a fish counting sonar system for use in the Sultan River (site of Jackson Hydropower Project) to save PUD fish biologists from timely manual counts during spawning season.
  • Secured a new contract for a phone carrier and modified cellular service plans, saving about $300,000 annually.