Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Latest Buzz

Visit SnoPUD for all the latest information about what’s going on at the utility, and see what we’ve been up to.

Here you will find press releases, special reports, our customer newsletter ("The Wire"), our customer magazine ("Current") and our Outage Center.

Press Releases

(Current News)

  • SnoPUD Community Solar Sales Begin April 22

    PUD’s 500-kilowatt solar array located in Arlington, WA

    Snohomish County PUD’s first Community Solar program officially launches on Earth Day.

    Sales of solar energy units for the PUD’s Community Solar program will begin at 8 a.m., April 22. Customers interested in purchasing the 76-watt solar energy units can click here for more information.

    Each solar energy unit is one-fifth of a solar panel and costs $120. The PUD’s Community Solar program consists of 8,100 solar energy units (1,620 panels), and customers will be limited to purchasing a maximum of 26 panels, or 130 units.

    Customers who purchase solar energy units will see a 6-cent per kilowatt-hour credit on their bill equal to the portion of the solar system’s production. In addition, customers will also receive an annual incentive payment provided by Washington state.

    Seattle’s A&R Solar is building the solar array, with construction slated to finish next week. Following completion of construction, the PUD anticipates that Washington State University will certify the system by July 30. Bill credits are scheduled to commence after the system is certified.

    The solar array, which covers 2 acres of the PUD’s property near the Arlington Airport, will be the main generation source for the PUD’s future Arlington Microgrid. On average, it will generate enough electricity to power approximately 50 homes.

  • Snohomish County PUD Receives National Award

    Utility’s recently completed water temperature project improves conditions for salmon, other aquatic life in the Sultan River

    Snohomish County PUD’s efforts to protect and improve the environment are once again drawing national praise. This month, the PUD was honored by the National Hydropower Association (NHA) with its annual Outstanding Stewards of America’s Waters Award. This national award recognizes the PUD’s recently completed Water Temperature Conditioning Project at Culmback Dam, designed to improve habitat for salmon and other aquatic life in the Sultan River downstream of the Spada Lake Reservoir.

    As part of its relicensing requirement for the Henry M. Jackson Hydroelectric Project, the PUD was tasked with warming the river below the dam to better reflect the river’s seasonal temperature differences. Prior to the project, water released into the Sultan River came from the base of the reservoir, which is naturally colder than water near the top. By contrast, a nearby intake tower allows water used for electricity to be drawn from near the reservoir’s surface, which is warmer.

    PUD engineers designed a 715-foot-long solution. A new pipeline now diverts some of the warmer water flowing through the intake tower and power tunnel to the base of the dam where it mixes with the cold water. The result is a steady flow of water in the Sultan River with temperatures better suited to support future fish populations.

    “These improvements will stimulate productivity, improve growth, expand distribution and add resiliency to the fish population, allowing salmon and others to thrive in the Sultan River prior to their migration to Puget Sound,” says Keith Binkley, PUD Natural Resources Manager. 

    The water temperature conditioning project follows a related 2016 PUD project that reopened a six-mile stretch of the Sultan River to migratory fish. Salmon were discovered in the newly reopened stretch within weeks, proof of the project’s immediate success. The 2016 efforts also earned praise and a national award from the NHA.

    In March of this year, PUD biologists observed a healthy level of juvenile salmon making their way out of the river and toward Puget Sound, an encouraging sign the PUD’s efforts continue to have a positive environmental impact.

  • Snohomish PUD Introduces ETRs to Outage Map

    Know When Your Power Will Be Back On

    The next time power goes out, Snohomish County PUD customers will know when the lights are estimated to come on again.

    The improved PUD Outage Map now includes Estimated Time of Restoration (ETR), or an estimated time PUD crews are expected to have the power restored to a given area. When a PUD customer clicks on a segmented outage on the map, a box will display the outage’s cause, start time, how many customers are affected and the estimated time the power will be restored.

    “Adding ETRs to the Outage Map is a big win for our customers and is a credit to the hard work of our employees,” said PUD CEO/GM John Haarlow. “We know that giving customers accurate and fast outage information is key to helping them make informed decisions during an outage.”

    The PUD leveraged new technology, improved work processes and historical data to get the most accurate restoration information. Accurate ETRs allow customers to plan better and anticipate issues during outages.

    Currently, ETRs are only available during non-storm conditions. During major storms, the PUD will suspend ETRs due to the high volume of outages and unknown conditions facing PUD crews in the field. ETRs will return to the map as conditions improve.

    The PUD’s Outage Management System relies on customers reporting their outage. PUD customers can report an outage through the utility’s “Report an Outage” tool on its website or by calling 425-783-1001.

    For a video on what happens when customers report an outage, click here.

  • PUD Offers Tips on Holiday Lighting, Heating and More

    Bigger Savings, Better Comfort

    LED (light-emitting diodes) holiday lights use a fraction of the energy used by a standard C7 holiday light or mini-light. And the life expectancy of LED lights is 100,000 to 200,000 hours!

    Other benefits of LED holidays lights include:

    • If one bulb burns out, the rest of the string stays lit
    • LED lights are cool to the touch
    • You can use up to 20 strings together on one circuit

    The retail cost for LED holiday lights is about $10 to $20 per string of 100 lights. They’re available at numerous local hardware and drug stores throughout the area. Look and ask for ENERGY STAR LEDs to make sure you are purchasing energy-efficient holiday lights.

    Other Seasonal Cold Weather Tips:

    • To cut home heat loss, close your drapes at night, and open them during the day to let the sun in and warm your home.
    • When preparing holiday treats – appetizers, side dishes and desserts – whenever possible use smaller appliances such as toaster ovens and microwaves.
    • Check your heating ducts to ensure they’re properly sealed and insulated. This can cut up to 25 percent off your heating bill.
    • Put furnace air filters on your holiday shopping list. Replace these every two months during the heating season to lower heating costs and improve air quality.
    • Close off rooms you’re not using and lower the heat in these areas.
    • Don that favorite holiday sweater. Dressing warmer during colder months improves comfort and is less expensive than cranking up the heat.
    • For every three degrees you lower your thermostat from your normal setting, you save 10 percent on heating.

    For other energy-saving tips, click here.

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