Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Latest Buzz

Visit SnoPUD for all the latest information about what’s going on at the utility, and see what we’ve been up to.

Here you will find press releases, special reports, our customer newsletter ("The Wire"), our customer magazine ("Current") and our Outage Center.

Press Releases

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  • SnoPUD Prepares for Storm Season and Potential Power Outages
    9/12/2019

    September is National Preparedness Month

    As the calendar turns to fall and turbulent weather looms on the horizon, Snohomish County PUD is ready. From pre-storm preparations to quick outage response, the PUD works hard year-round to minimize disruptions to its customers.

    Prior to storm season, the PUD trims trees and brush away from power lines to cut down on potential outages. The utility also makes improvements to its electrical distribution system throughout the year to maintain a high level of reliability.

    To aid in storm restoration, the PUD develops pre-set agreements with contractors and mutual-aid crews from around the region and stocks up on key supplies, including wire, poles, transformers and other equipment.

    The safety of PUD employees and customers is a top priority during storms. Remember to stay at least 30 feet away from fallen power lines and never use a combustible heating source such as a gas grill or portable generator indoors. Always use extreme caution when using candles or lamps inside, and keep them away from furniture, drapes and other flammable materials.

    September is National Preparedness Month and the PUD encourages customers to create an emergency preparedness kit to help them stay safe and comfortable during power outages. Pack a kit with flashlights, batteries, matches, drinking water, food bars, blankets, a battery powered radio and first aid kit. For a complete list of what to pack, click here. If customers have special medical needs and are dependent on power, the PUD advises them to consider purchasing a generator or prearrange to go to family, friends or another safe place with power.

    During a power outage, dress warmly and choose a small room with few windows as your emergency living quarters. PUD customers can call 425-783-1001 or visit the online Outage Map to report outages. Reports of fallen power lines or other life-threatening situations should be made to 911. 

    Use the PUD’s Outage Map to track outages throughout the utility’s service territory. The PUD’s Outage Map uses color-coded boxes to indicate outage areas and details each outage’s cause, number of customers affected and estimated time of restoration.

    During storms, stay informed of PUD restoration efforts by following the utility’s Facebook and Twitter accounts and monitoring local TV and radio stations.    

    For more outage preparedness tips and links to the PUD’s Outage Map, click here.

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Media Contact:

425-783-8411
(M-F, 8am to 5pm)