Snohomish County Public Utility District No. 1

Skip navigation and go to content

Customer Service (M-F 8a-5:30p): 425-783-1000

Be Smart. Save More.

Connect Your ecobee Smart Thermostat to Savings!

SnoPUD’s FlexTime pilot will allow customers to leverage their ecobee smart thermostat to save money by using energy when it’s less expensive. This pilot is voluntary and open to nearly all PUD customers who meet eligibility requirements.

The FlexTime Pilot Could Be a Great Fit if You: 

  • Own a ecobee smart thermostat
  • Are willing to enroll your device in the program
  • Enjoy saving energy
  • Are able to shift energy use to nights and weekends
  • Would like to earn incentives for taking part in a PUD pilot
  • Are a PUD electric heat customer*

*ecobee customers who own an electric forced air furnace will not be able to enroll their device through the ecobee app and must submit their ecobee serial number to to have the device enrolled in the program.

FlexTime logo

How FlexTime Works

How Flex Time Works Graphic, see FlexTime details below

Pay Less on Nights & Weekends

On the FlexTime pilot, customers can take advantage of cheap rates on nights, weekends and holidays year-round to help lower their bill. During weekends, holidays and nights from 10 p.m. to 6 a.m., customers will save more than 20% off their typical energy rate, which is 2.4 cents less for every kilowatt hour you use.

Earn incentives and save money:

  • Enroll in the FlexTime pilot and earn a bill credit for $20 each month from Nov. 2021 through Feb. 2022 for a total of $80
  • In the winter, diminish energy usage in mornings (7 to 10 a.m.) and evenings (5 to 8 p.m.)
  • Save money by shifting energy usage to nights and weekends
  • Enroll your device in the program to save energy and money

FlexTime details

View all
Click here for more about FlexTime

The FlexTime pilot will allow customers to earn incentives and save money by using energy when it’s less expensive, including a lower rate on nights, weekends and federal holidays. Customers will operate under a new fixed-rate design year-round that rewards them to use energy at off-peak hours and avoid using energy at on-peak hours. During the winter (November–February), on-peak hours will be billed at a higher rate.

The peak rate will be applied when the PUD’s grid sees high demand during weekday winter mornings 7 to 10 a.m. and evenings 5 to 8 p.m., from November 1 through February 28. There are two winter seasons during the pilot. In all other months, there is a discount and standard (or mid-peak) rate, but no on-peak rate.

What are Time-of-Day rates?

The FlexTime rate plan offers customers a tiered and seasonal rate plan that charges them different rates for electricity based on the time of the day they use it. Customers will receive a 20% discount during nights, weekends and federal holidays, while being charged a peak rate during three-hour periods in the morning (7 to 10 a.m.) and evening (5 to 8 p.m.) on weekdays in the winter (November through February). Discount and peak hours are already defined, making it easy to make little tweaks in your day that add up to big annual savings. After the 20% discount, the nights and weekend rate will be 7.99 cents/kWh and the peak rate will be 21.37 cents/kWh. All other hours will be billed at the PUD’s standard rate of 10.4 cents/kWh.

TOD clocks

How can I save money on FlexTime?

You can save money if you can reduce your energy usage during the higher-priced peak periods and shift it to times when the rate is discounted. Consider turning off lights, appliances, TVs and computers. Unplug electronic devices and chargers when they aren’t in use. Delay the start time of your dishes or clothes washer or dryer until after the peak rate period passes.

If you enroll a thermostat in the program, your device will help you reduce energy use by adjusting the temperature setting, sometimes even pre-warming or pre-cooling the house to help you ride through the peak rate period in comfort.

On top of that, the PUD guarantees you’ll save money compared to what your bills would have been on our standard residential rate by June 30, 2022. If you don’t, we’ll credit you the difference.

Are there any safeguards for customers who use too much energy during on-peak hours?

Yes, we have a break-even guarantee that eliminates the risk of participating through the first winter. The PUD guarantees you’ll save money compared to what your bills would have been on our standard residential rate by June 30, 2022. If you don’t, we’ll credit you the difference.

Questions? Click here for our FlexTime FAQs.

For more information, contact or call 425-783-1700
For our Qualified Product List, click here
For FlexEnergy Program Terms & Conditions, click here

For ecobee installation click here and select the device type purchased. For additional device support click here.
ecobee Support Contacts: 1-877-932-6233 (toll free); Live chat. or send them a message.

Google and Google Nest are trademarks of Google LLC.