The PUD does not charge a fee to use any of these payment options.

*No payments can be made at our Operations Center or Water Operations Center. Phone kiosk is available at all other PUD offices for credit/debit card payments.

¹Prepaid credit cards are not accepted. 

NOTE: PUD monthly billing is based on a 28- to 34-day cycle. Anything above or below will be pro-rated accordingly.

Manage your PUD bill online 24/7 with SnoPAY!

Paperless Billing
Receive your bill notification by email and save your bills online (or on your computer) instead of receiving paper copies in the mail. Save time, money and a tree by using SnoPAY. There is no charge for SnoPAY, and it's available 24 hours a day, 7 days a week!

Manage Your Account

• Check your account balance
• Make electronic payments (both one-time and recurring)
• View current and past bills

To learn more, click here.

Predictable PUD bills with equal monthly payments for 12 months

Requirements to start our Budget Payment Plan (BPP):

• Must be a residential customer
• Must have a zero balance
• Must establish 12 months of consumption history at same address

Your monthly amount is calculated using the average of actual billed amounts during the previous 12 months. Your account is recalculated every 12 months, which can cause an increase or decrease in your monthly payment.

To enroll in BPP or request a quote for a potential monthly payment amount, contact Customer Service. For more details, click here.

Customer Service:

425-783-1000
(M-F, 8am to 5:30pm, except for holidays)

Toll-free:

1-877-783-1000
Western Washington & outside Everett 

Business Customers:

425-783-1012
(M-F, 8am to 5pm, except for holidays)