What is MySnoPUD? | MySnoPUD allows you to view and pay your bills anywhere you have Internet access anytime you want. You can pay by transferring money directly from your bank account or by using credit/debit cards with the Visa MasterCard logo (pre-paid credit cards are not accepted). |
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Who can use MySnoPUD? | Any Snohomish County PUD customer with a PUD account for electrical service and/or water service. |
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What if I forget my User ID or password? | Your user id is your email address. If you forget your password, go to snopud.com and click on the red tab (“MYSNOPUD”). Then select “Sign Into Account” and click “Forgot Your Password.” Enter your account number and email address and a temporary password will be emailed to the email address. |
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Who can help me if I have a question? | Please contact PUD Customer Service at 425-783-1000 (toll-free in Western Washington and outside of the Everett local calling area at 1-877-783-1000), Monday through Friday, 8 a.m. to 5:30 p.m. PST, excluding holidays. |
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What happened to my Snopay profile? | Snohomish County PUD has created a new customer self-service portal, MySnoPUD. MySnoPUD will offer our customers a better online experience with more features than ever before. We converted as many SnoPAY profiles into MySnoPUD profiles as possible. Your user name in MySnoPUD is your email address that you used in SnoPAY. |
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