Meet Kirsten McCarthy
Employee of the Month for November
Ever seen the show “Hoarders” where stuff is piled everywhere and never seems to go away? Well, our Employee of the Month, Kirsten McCarthy, is a hoarder’s worst nightmare. In her time in the Materials Management and Warehousing department, Kirsten has embraced the role of Surplus Sales Coordinator. And though the title may be honorary, the duties are very, very real.
Kirsten is the recipient of surplus from across the utility. Vehicles, furniture, office supplies, electronics, telecom miscellanea, scrap metal, transmission and distribution items… you name it and it’s crossed her desk – literally.
Even two years ago, the concept of selling surplus on the Internet seemed a far-fetched dream for Kirsten’s manager. After learning of the idea, Kirsten did extensive research, all the while keeping in mind the need to honor Directive 17, which details Surplus Personal Process procedures. She mapped out how to save time, material and money while increasing sales and returning more revenue to the PUD. This included transforming a formerly paper-based, labor-intensive process to a purely electronic one. It also opened the door to a web-based auction site bonanza.
Since 2014, Kirsten’s program has seen a gross monetary return of more than $1.5 million into the general fund. Her exceptional research and planning made her manager’s dream a reality. It not only reduced paperwork, it also keeps the piles of surplus products down to a happy minimum.
Kirsten began her career at the utility on May 18, 2011, as an Office Support Specialist 3 in Customer Service and later transferred to Customer Accounting. On June 20, 2013, she became the OSS 3 for the Materials Management and Warehousing department, the position she continues to hold today.
“Whenever I need support with SAP, Kirsten is quick to come to my aid,” praised a co-worker. In fact, the entire Warehouse team appreciates Kirsten’s bright smile, low-key demeanor and willingness to help with any task. Her motivation also earns kudos. Kirsten recently used her spare time to complete a B.A. in Accounting.
Kirsten, thank you so much for your efforts. Your innovations have increased PUD efficiency and created a higher return on PUD surplus, a wonderful boon to our ratepayers. You well deserve the title of Employee of the Month and a towering pile of congratulations!