Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Contact Customer Service

Do not use this form to report emergencies.

Please call customer service at 425-783-1000 for the following items:

  • If power has been disconnected due to non-payment
  • Start/stop service
  • Request extension of due date
  • Provide a payment confirmation number if you have received a disconnection notice

In general, the following things can be handled via this form:

  • Correct names from an account
  • Change your mailing address (but not your service address)
  • Request your account balance, statement or due date
  • Request a letter of credit for another utility

A response will be provided within three business days.

Name (required)
Address (required)
City & ZIP code (required)
Phone Number with Area Code (required)
Email Address
Confirm Email Address
PUD Account Number (optional)
Question or Request (required)