Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Latest Buzz

Visit SnoPUD for all the latest information about what’s going on at the utility, and see what we’ve been up to.

Press Releases

(Current News)

  • PUD Advises to Set Your Water Heater at a Safe Temperature

    The PUD reminds you to set your home water heater no higher than 120 degrees. This temperature setting reduces the risk of accidental scalding, especially to children and the elderly. It also saves energy and helps reduce your utility bill.

    To set the temperature, turn the water heater off at the circuit breaker panel or fuse box, remove the face plates on the tank that cover each element, and use a screwdriver to turn the temperature control dial to “120.” If you feel you can’t handle this task safely, contact an electrician.

    Sometimes 120 degrees isn’t hot enough to activate detergents or dissolve greasy food in automatic dishwashers. Manufacturers recommend using a liquid dishwashing detergent. Many newer models also have a water heating option that boosts the temperature in the appliance.

    Check Furnace Filters

    With fall weather on the horizon, it’s a great time to check your furnace filter and change it if needed. During heating months, check the air filters every month. By replacing dirty filters, you'll improve your air quality as well as save energy. Buying multi-packs of filters is a good way to be sure that you have one on hand when you need it.

    For other energy-saving tips and information, visit the PUD website (click here) or call the Energy Hotline at 425-783-1700.

  • PUD’s Planet Power Funds Three New Solar Projects

    Green Energy Program Supports Local Solar Installations

    Several thousand Snohomish County PUD customers are supporting solar energy by participating in the utility’s voluntary Planet Power green energy program. The PUD will fund three additional projects for installation this year. With the new systems, the program will have supported 32 solar arrays throughout Snohomish County. This is the seventh year of grants under the program.

    The three 2015 projects are:

    HopeWorks Social Enterprises:
    A 9.9-kilowatt installation, this unit will include real-time monitoring displays at the non-profit organization’s retail sites: ReNewWorks and CafeWorks. HopeWorks helps provide skills and training to help individuals move into living-wage careers.

    Stanwood Community Preschool:
    A 5.5-kilowatt system at the school is expected to provide enough energy to cover more than a third of its energy needs. The preschool has been owned and operated by local families for nearly 40 years.

    Warm Beach Camp:
    A 9.5-kilowatt system will be installed at the camp’s Cedar Lodge, the hub of the complex. Solar education also will be added to its environmental curriculum. Warm Beach Camp offers a variety of family-oriented programs and facilities for rent.

    The projects were selected through a grant-application process that evaluated technical feasibility, site visibility, cost-competitiveness, availability of matching funds and outreach plans.

    Customers can enroll in Planet Power at any time.  They can either opt to contribute $3 or more each month as part of their utility bill payment or make a one-time payment of $15 or more. Every dollar contributed goes directly to operate the program, educate the community and increase the level of energy that is produced from renewable sources. Customers can enroll online, in person at any PUD office or by calling the utility’s Energy Hotline at 425-783-1700.

  • Snohomish PUD Moves to Appoint Craig Collar as CEO/General Manager

    The Snohomish County Public Utility District Board of Commissioners today introduced a resolution to name Craig Collar as its new Chief Executive Officer/General Manager. The appointment requires final approval at the board’s meeting on August 25, 2015, with an effective starting date of September 1. Collar has served as Assistant General Manager of Power, Rates and Transmission Management since fall 2012. He joined the utility in 2006. Collar replaces Steve Klein, who retired this spring.

    “In naming Craig Collar to lead the PUD as general manager, we’re affirming our continued commitment to conservation, financial prudence, renewable resources, customer service and ongoing improvements to system reliability,” PUD Board of Commissioners President Kathleen Vaughn said. “We’re extremely pleased to have selected a candidate with such a broad background in the electric utility industry.”

    Collar has played an instrumental role in securing tens of millions of dollars in grants and forging numerous partnerships with universities and research organizations as the PUD has studied and developed new renewable energy resources in the Pacific Northwest. His areas of responsibilities have included power scheduling, short-term and long-term resource planning, resource development, power and transmission contracts (including negotiations with the Bonneville Power Administration), rates, energy risk management, load forecasting and a range of federal energy compliance issues.

    “I appreciate the confidence of the Board in selecting me to lead this dynamic organization,” said Collar. “I’ve been a customer of Snohomish PUD for 18 years and have a keen appreciation of the importance of the work we do in serving our customers from the smallest to the largest. It is humbling to be given the opportunity to take on this position.”

    Prior to joining the PUD, Craig was employed at Kimberly-Clark Corporation for 16 years, serving in several positions that included energy and environmental manager, operations manager, operations leader, technical manager and mechanical engineer. He also served in the U.S. Navy as a nuclear submarine officer. He earned his MBA at Colorado State University and a bachelor of science degree in mechanical engineering from Montana State University.

  • PUD Customers’ Solar Energy Generation Tops Five Megawatts

    Solar Shines in Snohomish County

    Solar energy is shining bright among Snohomish County Public Utility District customers. Nearly 800 customers now have solar electric (photovoltaic or “PV”) systems on their roofs for a total generating capacity of 5 megawatts. In the past year, solar energy capacity has increased nearly 70 percent.

    “With the price of solar energy systems dropping to about half of what they were a few years ago, more and customers are installing rooftop systems” said PUD Energy Efficiency Program Manager Leslie Moynihan, who manages the utility’s solar programs.

    The bulk of the small-scale solar energy production comes from customers participating in the PUD’s Solar Express program, which offers financial incentives and technical assistance for solar energy installations on qualifying homes and businesses.

    For the PUD, which serves a growing area, customer-generated solar energy is a wise investment as it reduces the utility’s need to purchase new energy.

    “Our solar installation not only makes us money, it’s helping the environment,” said Ryan Lambert, a PUD customer in Bothell. “The installation was incredibly easy, and we’re loving the benefits.”

    Solar Express Incentives:

    Residential customers can qualify for up to $2,000 for solar systems and commercial customers can qualify for up to $8,000. Most customers can take advantage of federal tax credits and state production incentives as well.

    Solar Express is one of the ways the PUD is promoting clean, locally-generated renewable resources. For more information, including qualifications, call the PUD Energy Hotline at 425-783-1700 or click here.

    PUD customers who can’t or don’t want to install their own solar energy systems can still support solar energy through the utility’s Planet Power program. It uses voluntary customer contributions to fund solar energy projects at local schools, non-profits and public agencies. About 2,000 customers participate in the program.

Here you will find press releases, special reports, our customer newsletter ("Currently"), our customer magazine ("Current") and updates during major storms.

Media Contact:

(M-F, 8am to 5pm)

Visit the PUD at the Evergreen State Fair!

Thursday, Aug. 27 – Monday, Sept. 7, 2015

The Evergreen State Fair has been one of Snohomish County’s biggest summer events for over 100 years! Stop by our booth this year, based on the theme “Be an Energy Smarty Pants!”

Learn About:

  • Conservation programs to help you save
  • Free no-cost and low-cost tips for saving energy!
  • Resources – online billing, Budget Payment Plans & low-income/senior discounts
  • Efficient lighting display
  • Green energy information – solar, wind, tidal, geothermal

Meet friendly PUD staff members, ready to answer your questions and share news about your utility’s programs and services for customers.