Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Latest Buzz

Visit SnoPUD for all the latest information about what’s going on at the utility, and see what we’ve been up to.

Here you will find press releases, special reports, our customer newsletter ("Currently"), our customer magazine ("Current") and updates during major storms.

Press Releases

(Current News)

  • Be Ready for Colder Winter to Keep Bills in Check

    With winter coming and colder conditions on the way, all of our energy bills will be higher. Snohomish County PUD offers many ways to help keep your bills in check. The PUD recommends setting your thermostat at 68⁰ when you’re home and awake and 55⁰ when you’re away or asleep. Remember, the greater the difference between the outside temperature and your thermostat setting, the more energy you’ll use.

    Here are just some of the conservation programs the PUD offers to help customers save:

    Weatherization & Heating Instant Rebates

    Upgrades from single-pane to double-pane windows carry a rebate of $6 per square foot. Heat pump rebates up to $1,500 also are available ($600 for ductless). In addition, the PUD provides rebates for upgrading the insulation level in your home’s attic, floor, wall and ducts. For more information, click here for weatherization and here for heating.

    More Efficient Lighting

    The PUD continues to offer discounts on LED bulbs at a network of local retailers. More and more consumers are turning to LEDs, which are highly efficient and last up to 20 years. For local retailers, click here.

    Smart Rewards: Incentives for Efficiency

    The PUD has expanded its program for efficient appliances. Customers can now receive home efficiency kits and monetary rewards for purchasing qualifying clothes washers, dryers, refrigerators and freezers. Receipts may be easily submitted via desktop or mobile device to participate in the Smart Rewards program. To learn more about qualifications, compare appliance models and other details, click here.

    For more program details and qualifications, visit our website or call the PUD Energy Hotline at 425-783-1700 (Monday-Friday, 8 a.m. to 5 p.m.).

  • Snohomish PUD Offers Options to Help with Bills

    Snohomish County PUD offers a range of programs to help customers better manage their bills, including assistance for families that may be struggling with bill payments.

    Low-Income & Senior Assistance – The utility provides bill discounts of up to 60% for qualifying low-income and senior customers. The discount percentage that customers receive depends on their income level.

    Project PRIDE & Helping Hands – Additional funds are available to customers who need bill assistance. These programs are supported by voluntary donations from customers and employees.

    Budget Payment Plan – Designed to make bill payments easier, this program calculates equal monthly payments for customers throughout the year. The PUD requires a zero balance to start and recommends a year’s history at your current home to establish an accurate payment amount.

    SnoPAY – This online billing program lets you pay by transferring funds from your checking or savings account or by using a debit or credit card. There’s no fee to use this service.

    Visit a PUD Local Office – Stop by to talk with Customer Service staff at any of the PUD’s six offices, located in Arlington, Everett, Lynnwood, Monroe, Snohomish and Stanwood.

    For more information about these programs and other resources, click on any of the links above or call PUD Customer Service at 425-783-1000.

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(M-F, 8am to 5pm)