Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Latest Buzz

Visit SnoPUD for all the latest information about what’s going on at the utility, and see what we’ve been up to.

Here you will find press releases, special reports, our customer newsletter ("Currently"), our customer magazine ("Current") and updates during major storms.

Press Releases

(Current News)

  • PUD Programs Make Bill Payments Easy

    Colder Season & Energy Rates Boost Bills

    Many Snohomish County PUD customers are seeing a bump in their energy bills due to cooler temperatures and slightly higher energy rates compared to a year ago. The last 10 days of December, for example, were 12% colder than the previous year. The PUD also increased rates by about 6.5% in 2015, largely due to higher wholesale energy costs from Bonneville Power Administration, its primary source of energy.

    When temperatures drop to the teens and 20s, electric heating systems work overtime to heat homes. Over the winter holidays, many families also hosted visitors, meaning houses were occupied at all hours of the day and thermostats were set at higher temperatures.

    The PUD has programs that can help customers facing higher winter bills.

    Budget Payment Plan

    The PUD offers a Budget Payment Plan that’s designed to make bill paying easier by calculating equal payments for customers each month through the year. The plan is available at any time of the year to customers with a zero balance. The PUD requires that you obtain one year of service at your current address before starting the plan to establish an accurate payment amount. You may apply for the BPP by phone or in person at any PUD office. Customer service representatives are available to quote a monthly payment for you or answer any other questions. 

    SnoPAY Option

    With SnoPAY, the PUD's online billing program, you can pay your PUD bill by transferring money electronically from your checking or savings account, or use a credit or debit card (except pre-paid credit cards). You can also make a one-time payment without enrolling. There is no fee to use SnoPAY (click here).

    We encourage you to enroll in SnoPAY to take advantage of special options including viewing past PUD bills, establishing recurring payments, and creating shared accounts where you can pay PUD bills for family members or friends. SnoPAY eliminates paper waste for both the PUD and customers.

    To learn more about these programs, or how you can contribute to help others, call PUD Customer Service at 425-783-1000.

  • PUD Awards Mini-Grants for Energy Projects at Schools

    Advancing Science Education

    Everett, Wash. — Budding young scientists and engineers will get a boost this year with help from Snohomish County PUD. Local students will soon be assembling Snap Circuits and racing solar cars. They’ll learn about energy transformations and water turbines. The PUD recently awarded 13 mini-grants for science-related educational projects in several local school districts. The grants help schools incorporate energy and water education into their curriculum. The following teachers and schools received support for the 2015-2016 school year:


    Brier Elementary, Shannon Gonsalves, 4th-6th grade

    After working with a Motion and Design science kit, students will build solar cars to learn about the alternative energy source and enhance their understanding of STEM concepts.

    Edmonds Elementary, Christy Diefendorf & Karyn Heinekin, 4th grade

    Using Snap Circuits kits, students will gain valuable hands on experience by creating and studying electrical circuits. In conjunction with the Snap Circuits, students will also learn about renewable and nonrenewable energy sources in order to make better choices as consumers of energy.

    Martha Lake Elementary, Anna Walter, 4th grade

    In alignment with the Next Generation Science Standards, students will build models of wind generators to create energy. Students will also extend their learning of technology by designing experiments with circuitry using Makey Makey boards.

    Meadowdale Middle School, Diana Browne, 7th-8th grade

    Consistent with state standards, students will use tools and models to see and experience energy transfers and transformations in a variety of systems. A water turbine model will teach students how most of our electricity is generated in the Northwest – through hydropower – making it relevant for students.


    Penny Creek Elementary, Deb Strong, 4th-5th grade

    While learning about the forms of energy and how they can be transferred and transformed, students will create Rube Goldberg machines through the engineering design process. Students will also write letters with a call to action on an energy topic they find interesting and relevant.

    View Ridge Elementary, Richelle Shively, K-5th grades

    Using solar energy materials, students in an afterschool STEM club will use the scientific process to conduct controlled experiments that emphasize energy sources, electricity generation and energy conservation.


    Highland Elementary, Patrick Walker, 5th grade

    Students will learn how electricity is generated from solar energy, how it’s collected and then used to power and charge everyday devices. They will utilize a solar panel system on the roof of their classroom.

    Hillcrest Elementary, Darlene Moe, Pre-K- 5th grades

    After doing experiments with different forms of energy, students will learn how energy is wasted. A group of student “Energy Heroes” will come up with ways to teach each classroom at their school how they can conserve energy.


    Pinewood Elementary, Suzette Nielson, 5th grade

    Students will use Snap Circuit kits to learn about energy systems, giving students a chance to evaluate subsystems, transfers of energy, forms of energy and the inputs and outputs of each system.


    Maltby Elementary, Michelle Riske, 3rd-5th grade

    Students will develop a basic understanding of solar energy through reading materials and classroom activities that demonstrate how solar energy is transformed. The 5th graders will build solar cars as a hands-on extension of the lessons.


    Discovery Elementary, Laurie James, 4th grade

    Students will build objects that react to solar energy and will compare this energy source to other natural resources, including hydropower. This foundation will encourage students to become the next generation of clean energy leaders.

    Explorer Middle School, Laurel Nyquist and Lori Warnock, 8th grade

    After conducting several inquiry-based investigations to learn about electricity, circuits and how electricity can be measured, students will be challenged to design a Rube Goldberg machine to turn off a light.

    Voyager Middle School, David Watt, 8th grade

    Students will take a field trip to the PUD’s Woods Creek Hydroelectric Project to learn how electricity is generated at a local river, its environmental impact and the many considerations studied during the project’s planning and construction. The field trip also will allow students to see career opportunities in the energy and engineering fields.



  • PUD Low-Income & Senior Energy Assistance Available

    Thousands of senior citizens and low-income customers will receive help with their electric bills this year through energy assistance programs offered by Snohomish County Public Utility District. The programs currently provide reductions of 20 percent, 40 percent, or 60 percent off PUD electric and water bills. The discount percentage that customers receive depends on their income level.

    Currently, the low-income discount is available to PUD customers who have a household annual income that is below 125 percent of the federal poverty level ($30,313 for a family of four). Also eligible for discounts are senior citizens who are 62 years of age or older and have a combined disposable annual income of less than $28,264. Income thresholds are subject to change. For the most up-to-date information, see the discount section on the PUD website.

    For an application or more information about the PUD’s assistance programs, customers should visit or call Customer Service at 425-783-1000.

    Project PRIDE:

    Project PRIDE is another assistance program that raises voluntary contributions from PUD ratepayers for low-income customers who need help with their bills. It is now administered by St. Vincent de Paul, (SVDP) which has a decades-long relationship in helping area residents. SVDP will maintain and account for all customer donations to Project PRIDE separately from its own assistance programs. All customer donations, 100 percent, will go directly to customers in need. Donations continue to be tax-deductible.

    Customers seeking assistance of up to $125 per year can call St. Vincent de Paul directly at 425-374-1243. In-person appoints will be held at the offices next to its thrift store at 6424 Broadway, Everett, WA 98203. An additional location will be added in 2016.

    PUD customers can support this program by donating at or mailing a check payable to Project PRIDE to PO Box 2269, Everett, WA 98213.

    Other Local Assistance:

    Snohomish County Office of Weatherization & Energy Assistance: A weatherization program provides home energy conservation assistance to eligible homeowner and renter households. An energy assistance program offers assistance in paying the heat bill for eligible households on a one-time per heating season basis. For more information, call 425-388-3880. Camano Island customers should call the Opportunity Council at 1-800-317-5427.

    Northsound 211: This service, accessed by calling the 211 telephone number, connects local residents to health and human services in the community. Need help finding rent assistance, job training, volunteer opportunities, food, shelter, or support groups? These are just some of the hundreds of social services 2-1-1 can help people access.

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