The agreement resolved an ongoing dispute between the PUD and the City of Marysville related to overlaps in their claimed service areas that had been going on since 1992. Although the agreement did give the City the right to acquire the overlap area, it limited the scope of that acquisition, stipulated the process and payment for that area, stipulated that the facilities taken over cannot impact the PUD’s overall water system hydraulics, and ensured that the customer’s living in the area would retain the same level of service (pressure, fire flows, water quality).

The change of service to the City of Marysville will impact about 2,000 PUD customers in Marysville who live west of Hwy. 9 and north of Soper Hill Road.

Customers should see little to no change in the basic level of service (water pressure, fire flows and water quality). In fact, most customers will see their bill go down slightly. Both the PUD and the City are committed to making the transition as seamless as possible.

No.  If you currently have water service and have paid the General Facilities Charge (GFC) to the PUD, the City will not ask you to pay any additional capital connection charges

The city offers low-income discounts for both qualifying low-income senior citizens (62 years of age and older) and qualifying low-income disabled citizens. For specific requirements, contact the City of Marysville Customer Service Department.

The PUD now serves about 20,000 retail water customers in the fast-growing section of north Snohomish County.  The customer base is up more than 60 percent from a decade ago.

Maintaining a safe and reliable water supply is one of the highest priorities for the PUD and the City. To ensure the safety of drinking water, the PUD and the City regularly collect samples throughout their water systems for bacteriological testing in accordance with state and federal regulations.