Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Frequently Asked Questions

Our customers ask a variety of questions, so we have separated the most frequently asked questions by topic in this area. Topics include information about rates, starting PUD service, our online bill-payment program (SnoPAY), storms... and much, much more!

Click on the topic listed to the left for answers to frequently asked questions.

Check out our FAQ videos: