• Your Account (online bill pay & more)

Your Account

Free and convenient services to help you pay your bill online and manage your account.

Important Notice

Our SnoPAY online bill payment service will be down for maintenance on Tuesday, May 28, from 4:45 p.m. to 6:45 p.m. We apologize for any inconvenience this may cause.

With SnoPAY, the PUD's online billing program, you can pay your PUD bill by transferring money electronically from your checking or savings account, or use a credit or debit card (except pre-paid credit cards). You can also use SnoPAY to make a one-time payment without enrolling. There is no fee to use SnoPAY.

We encourage you to enroll to take advantage of special options like: viewing your past PUD bills, eliminating receipt of paper bills, establishing recurring payments, and creating shared accounts where you can pay PUD bills for family members or friends. Read our SnoPAY FAQ's...

First-Time Users of SnoPAY:

When you enter your service address to enroll in SnoPAY, you need to enter the first five CHARACTERS (including spaces).

For example:
123 Happy Way, you would enter "123 H"
3893 Happy Way, you would enter "3893 "
12 North 23rd Street, you would enter "12 No"
159132 Happy Way, you would enter "15913"
123 100th Circle, you would enter "123 1"

Note: do not enter the quotation marks. If you have multiple service addresses, enter "MULTI".

Your User ID needs to be at least four (4) characters long.

When enrolling in SnoPAY, the default setting is for paperless billing. If you desire to enroll in SnoPAY and continue to receive your paper bill, you will need to uncheck the box marked “Don’t mail printed invoices, send only Email Notification” within the “Account Information” section.

Important Documents

Download "SP_TC.pdf" SnoPAY Terms & Conditions
Rev. 4/13
Download "SP_FAQS.pdf" SnoPAY FAQs
Our answers to frequently asked questions about SnoPAY in one convenient file. (Rev. 4/13)
Download "SP_PRIVACY.pdf" SnoPAY Privacy Policy
Rev. 4/13
Download "CS_regs_080112.pdf" PUD Customer Service Regulations
For electric service (effective 8/1/12)



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TIP: When you reach the log-in page, you may want to
bookmark it for future use.

Benefits of Using SnoPAY:

Home EnergyAdvisor

Customer Service:

425-783-1000
(M-F, 8am to 5:30pm)

Toll-free:

1-877-783-1000
Western Washington & outside Everett

Pay By Phone (toll-free):

1-888-909-4628
(Need PUD account number, balance owed & payment method information)