Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Customer Resources for Saving Energy & Money

Save Energy, Save Money

There are numerous resources available to customers to help reduce energy usage, which will lower energy bills. For more information, click here for programs and services for your home or click here for your business.

Efficient Lighting Program: Working with a network of local retailers, the PUD has provided specially reduced prices on these long-lasting, energy-efficient bulbs (compact fluorescent lights or CFLs and LEDs). Also, at participating lighting showrooms, PUD customers will also receive $20 off the price of approved ENERGY STAR lighting fixtures.

Weatherization Incentives: This program helps PUD customers who have electrically heated homes with their energy-efficient improvements. Customers can receive cash incentives for the installation of floor/wall/ceiling insulation, insulated windows, and/or heat pumps. Pre-approval is required.

Budget Payment Plan: This program provides an option for people who want to make equal payments all year long, with no variation between summer and winter bills. Customers can apply by phone or in person at any PUD office. For more information, call our Customer Service Department.

More Resources for Low-Income Customers

Low-Income Discount Program: This year-round discount program offers discounts on your PUD electric or water bill, depending on income. To be eligible, customers need to have a household income below 125% of the federal established poverty level. Also eligible are senior citizens who are 62 years of age or older and do not exceed the income limit. Customers can request applications by calling our Customer Service Department.

Project PRIDE: Administered by the local chapter of the American Red Cross, this program raises voluntary contributions from PUD customers which they make with their bill payment. The money goes to low-income customers who need help with their electric bills. Call the Red Cross at 425-252-4103 for more information.

Low-Income Housing Improvement Program: Community-based organizations can take advantage of this program that funds energy-efficiency improvements for low-income or transitional housing. Funded projects result in reduced energy usage, lower electric bills, and increased overall comfort and safety. Types of qualifying projects include weatherization, lighting, heating efficiency upgrades, and demonstration projects. Call our Energy Hotline for more information.

Snohomish County Weatherization Program: This county program offers free weatherization help to those who qualify, including repairs to windows, functional checks of heating systems, sealing of larger leak areas with caulk and weather-stripping and various insulation work. The program usually opens around November 15 (depending on the availability of funding) and closes when funds are spent, usually around April 1. For more information call Snohomish County during business hours at 425-388-7205. (Camano Island customers should call the Opportunity Council at 1-800-317-5427.)

Snohomish County Energy Assistance Program: Help with heating bills is available through this program, whether residents heat with electricity, natural gas, propane, oil or wood. Certain eligibility requirements apply. Grants range from $25 to $1,000. For more information, call Snohomish County during business hours at 425-388-3880. (Camano Island customers should call the Opportunity Council at 1-800-317-5427.)

Volunteers of America: Offers a resource guide which includes information on help with utility bills, as well as other resources such as landlord/tenant issues, financial help, etc. For more information, call 1-800-223-8145.

Energy Hotline: 


(M-F, 8am to 5pm)

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