• Your Account (online bill pay & more)

Your Account

Free and convenient services to help you pay your bill online and manage your account.

Important Notice (updated 6/8/10)

Your PUD account number has changed due to a conversion to a new computer software system on March 1. If you use a third-party vendor (like a bank or bill-pay service) to pay your PUD bill, please notify the vendor of your new nine-digit PUD account number* (found on any PUD bill issued after 3/1/10). If you pay your bill through SnoPAY, your account number has already been changed for you.

* In SnoPAY, you can find this new 9-digit account number in My Profile, My Accounts. Please do not delete your old 10-digit account number because it allows you to view older billing statements.

With SnoPAY, the PUD's online billing program, you can pay your PUD bill by transferring money electronically from your checking or savings account, or use a credit or debit card (except pre-paid credit cards). You can also use SnoPAY to make a one-time payment without enrolling. There is no fee to use SnoPAY.

We encourage you to enroll to take advantage of special options like: viewing your past PUD bills, eliminating receipt of paper bills, establishing recurring payments, and creating shared accounts where you can pay PUD bills for family members or friends. Read our SnoPAY FAQ's...

First-Time Users of SnoPAY:

When you enter your service address to enroll in SnoPAY, you need to enter the first five CHARACTERS (including spaces).

For example:
123 Happy Way, you would enter "123 H"
3893 Happy Way, you would enter "3893 "
12 North 23rd Street, you would enter "12 No"
159132 Happy Way, you would enter "15913"
123 100th Circle, you would enter "123 1"

Note: do not enter the quotation marks. If you have multiple service addresses, enter "MULTI".

Your User ID needs to be at least four (4) characters long.

Important Documents

Download "SP_TC.pdf" SnoPAY Terms & Conditions
Download "SP_FAQS.pdf" SnoPAY FAQs
Our answers to frequently asked questions about SnoPAY in one convenient file.
Download "SP_PRIVACY.pdf" SnoPAY Privacy Policy
Download "custsvcregs030110.pdf" PUD Customer Service Regulations
For electric service (effective 3/1/10)



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Benefits of Using SnoPAY:

Customer Service:

425-783-1000
(M-F, 8am to 5:30pm)

Toll-free:

1-877-783-1000
Western Washington & outside Everett