Snohomish County Public Utility District No. 1

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Customer Service (M-F 8a-5:30p): 425-783-1000

Training Opportunities & Resources


  • BOC Webinar: Addressing Hot and Cold Calls – What’s your procedure? Temperature complaints are the most frequent grievance building operators hear – surpassing high noise levels, limited space and unpleasant odors. These concerns can be resolved with an effective approach for troubleshooting the problem in combination with a customer service oriented communication. This webinar will provide an overview of mechanical system operation for thermal comfort, a checklist for gathering data to analyze the problem, and troubleshooting techniques for resolving the problem and keeping your occupants and tenants informed.
    9/27: 11am, click for details.


  • BOC Webinar: Building Re-tuning without a Building Automation Systems. Sometimes integration of building systems using a building automation system (BAS) is not viable, especially when dealing with older buildings and/or medium-sized buildings with modest complexity. This webinar will discuss methods for using low-cost data gathering methods and repeatable methodologies to identify opportunities for operational improvements.
    10/18/17 11am PST, click for details.


  • ASHRAE Learning Opportunities – The ASHRAE Learning Institute (ALI) offers a wide range of professional development seminars and short courses. Elearning, Career Enhancement, Certification. Click for details.
  • Pacific Northwest National Laboratory (PNNL): Commercial Building Re-tuning project for the U.S. Department of Energy’s Building Technologies Program is a low-cost path to energy efficiency and cost savings.
  • NEEA held a succesful symposium in Seattle to present the business case for the adoption of LED streetlights with controls. Click for details.



Smart Buildings Center celebrated its grand opening

Over 200 people came to see the BOC's new space in the historic Pacific Tower!

Click for details